Join the ASP in Dallas to learn how companies define and deliver support for outcomes that customers want. This conference will be hosted by TeamSupport. Presenters so far include Mikael Blaisdell, founder and Executive Director of the Customer Success Association; Jerry Stalick, VP of Customer Success at F5 Networks with Ron Runyon, VP of Support and Erika Cowen, Director of Enterprise Success; Mohammed Ajous, Sr VP & Global Head of Product Support at SAP, Francoise Tourniaire, Founder & Owner of FTWorks; Ian Baxter, VP of Support, Success, & Services at Solidworks; Giri Iyer, SVP of Global Support & Success at Rubrik, & Kate To, VP Global Customer Support, Oracle. More will be added.
This will be our third conference. All of the prior conference have been intimate affairs, with lots of interactions. The attendees tend to be VPs/Directors of Support, along with some of their teams. I have recently noticed that some of the executives in our membership have added success to their support responsibilities. We will hear from several of them. I expect 100-200 attendees. This allows everyone to interact with our presenters, not only during their presentations, but throughout the conference as well. This year, we had a delightful evening in San Diego with a cocktail party that ended with many small discussion groups around a communal firepit. We will build the agenda around interactive sessions, but we will avoid breakout groups that splinter off from the main events. While you can find larger events, you will not find one that is as focused on support activities. As usual there will be early-bird discounts, but only until Dec.15th. ASP members get substantial discounts. To register, go here