Customer Success + Support: A Powerful Partnership
Join the ASP March 24 & 25, 2020 at The Belo Mansion & Pavilion, Dallas, Texas
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Enterprises are still largely siloed in their approach to dealing with prospects and customers.Today, most have built a self-service experience for their customers that is focused on logging support cases and searching the knowledge base, but in 2020, is this enough? Join us as TeamSupport CEO Robert Johnson interviews Jennifer MacIntosh, Customer Experience Industry Advisor
Join the ASP in Dallas to learn how companies define and deliver support for outcomes that customers want. This conference will be hosted by TeamSupport. Presenters so far include Mikael Blaisdell, founder and Executive Director of the Customer Success Association; Jerry Stalick, VP of Customer Success at F5 Networks with Ron Runyon, VP of Support and Erika
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Web Support Best Practices, Benchmarks and Observations from the 2019 ASP Top Ten Awards Competition Now Available
Web support best practices, benchmarks and observations from the 2019 ASP Top Ten Awards competition are now available in two new report from the ASP.
The Association of Support Professionals (ASP) and ServiceXRG are pleased to announce a partnership to enhance and extend the quality and availability of support industry research. Through this partnership, ServiceXRG and the ASP will collaborate on the development of new Support industry research studies and extend access to research reports, playbooks and articles to ASP members.
Coveo Will Sponsors ASP's Top Ten Best Support Websites.
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