ASP Best Support Websites of 2020 Announced Top Five Scoring Websites Ivanti
Republic Wireless
Best Contribution to

Moving the Industry Forward
Red Hat Republic Wireless & PowerSchool (Tie) Pushing the Envelope Progress Best Achievement NetApp
Overall Best Support Website
ASP 2020 Virtual Conference Virtual Online Dates
October 6th & 7th
This Will Now be a Virtual Conference Register Here Learn More

Customer Success + Support: A Powerful Partnership

Virtual Conference Oct. 6, 7 & 8, 2020

Learn More

News | Research | Insights | Opinion

ASP publishes timely research, observations and opinions about Support industry topics.  Visit the ASP Blog and review our latest support industry research reports.

View ASP Blog
Research Reports

Support Industry Events

Network with your peers and learn from industry experts. Participate in ASP and ASP partner events.  Check out the ASP Calendar.

View Support Industry Events Calendar
ASP 2020 Event

The Latest News from ASP

Keep up to date with the latest news and announcements from the ASP.


ASP Announces Best Support Websites of 2020

By |September 15th, 2020|

Al Hahn Executive Director ASP Best Support Websites of 2020 Announced ASP has held a support website competition for the past 22 years. Each site is judged by five independent judges who have been vetted for relevant experience. They score websites in 22 areas. This year the top five are listed below. Top Five Scoring Websites (In Alphabetical Order) Ivanti NetApp Nutanix PowerSchool Republic Wireless These sites are all great in many respects. They represent the best of support sites. They

The ASP Extends Member Access to Enhanced Support Industry Research

By |September 9th, 2019|Tags: , , |

The Association of Support Professionals (ASP) and ServiceXRG are pleased to announce a partnership to enhance and extend the quality and availability of support industry research. Through this partnership, ServiceXRG and the ASP will collaborate on the development of new Support industry research studies and extend access to research reports, playbooks and articles to ASP members.

Taking the Top Ten Report Into a New Era

By |August 7th, 2019|Tags: , , |

This year was our 21st competition of support websites and based on the learning from all these past years, we made significant changes to our scoring model. With the 2019 Top Ten Report soon to be published, we’re excited to announce some changes and improvements to the report itself and ASP as a whole which will help deliver ever more value to our members.

ASP Wants to be the Hub of the Support Community

By |July 10th, 2019|

Our ambition is to become the hub of the support community. What we mean by that is we want to be the go-to place where you can find any and every resource that you need to provide state-of-the-art support. We know that we cannot do everything for everyone, but we want to be able to direct you to those who can.

ASP Member Benefits

The ASP offers a variety of membership programs and plans aligned with your needs.  Join the ASP community today.

About ASP
Join the ASP Today




$700and up - yearly




Access to Members Only

ASP Reports

Monthly ASP Newsletter

Unlimited Individual Memberships

Discounts for Many Non-ASP Events

Double Discounts at ASP Workshops