11 01, 2022

ASP , TSANet, & FT Works-Leaders Workshops

By |Categories: ASP, ASP Blog, Customer Success, Support|Tags: , , |

ASP, TSANet and FT Works today announced remote workshops for Support Leaders. There will be six sessions over six consecutive weeks, February 24, March 3rd, March10, March 17, March 24, and March 31, 2022. Registration is now open.

27 12, 2021

ASP , TSANet, & FT Works-Support Engineers Workshops

By |Categories: ASP, ASP Blog, Customer Success, Support|Tags: , , |

ASP, TSANet and FT Works today announced remote workshops for Technical Support Engineers. There will be three two-hour sessions over three consecutive weeks, February 17, 24, & March 3rd.

2 06, 2021

The Power of Communities

By |Categories: ASP, ASP Blog, Customer Success, Support|Tags: , , |

Customer Success + Support: A Natural Partnership The Association of Support Professionals held an online conference Oct 6, 7 and 8th that looked at the benefits of aligning Customer Success and Support activities. During these three days, experts talked about how Customer Success and Support can work together for both the Customer and the Company. This blog highlights the first session from Mikael Blaisdell, Founder & Executive Director, The Customer Success Association.

28 04, 2021

You Need Excellent Self-Support for Your Digital Transformation

By |Categories: ASP, ASP Blog, Customer Success, Support|Tags: , , |

Customer Success + Support: A Natural Partnership The Association of Support Professionals held an online conference Oct 6, 7 and 8th that looked at the benefits of aligning Customer Success and Support activities. During these three days, experts talked about how Customer Success and Support can work together for both the Customer and the Company. This blog highlights the first session from Mikael Blaisdell, Founder & Executive Director, The Customer Success Association.