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  • Through the Service Innovation Series, ServiceXRG highlights examples of innovative approaches to achieve service excellence. In this Service Innovation profile, we feature IBM’s use of its own Watson technologies as a platform to deliver a new approach to service delivery – Cognitive Support. This Report is available to ASP Members and Guests. Not an ASP Member?  Join Today
  • Salesforce Trailhead is a self-paced, online learning platform provided for free to anyone.  This Innovation profile describes the Salesforce Trailhead platform.