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    The Support Experience


    ASP is partnering with SupportLogic to help them with their upcoming event SXLive. This conference will be virtual on April 5-7, 2022. The focus is on the Support Experience, something that we believe is of vital importance in this subscription economy for technology (and other) products and services. In fact, we rethought the scoring of

    ASP Free Webinar, What’s the Difference Between a Good Support Website & a Great One?

    In today’s time, the emphasis is on remote everything. Your support website is absolutely critical. Al Hahn, Executive Director of ASP interviews Ryan Mathews of NetApp and Arnfinn Austefjord of the KCS Academy. They have both been involved with ASP's Best Support Website competition for years. Both have won this award more than once. Arnfinn