ASP Best Support Websites of 2023
Each year ASP awards the best support websites. We have been doing this for 26 years. I will tell you how sites are judged and awarded, but that is not the most important part of this activity.
ASP Announces Best Support Websites of 2022
Al Hahn, Executive director of the Association of Support Professionals (ASP) today announced the winners of ASP's Best Support Websites 2022 competition.
ASP Best Support Websites of 2022
For the past 24 years ASP has audited support websites. Each site is scored by five independent judges in 22 different areas.
ASP Announces Best Support Websites of 2021
Press Release August 26, 2021 Hot Springs, AR 71913 ASP Best Support Websites of 2021 Announced Al Hahn, Executive director of the Association of Support Professionals (ASP) today announced the winners of ASP's Best Support Websites 2021 competition. The top scoring websites were, (In Alphabetical Order:) NetApp Nutanix PowerSchool Red Hat Extra praise was garnered by Nutanix and PowerSchool for being best loved by our judges, many of whom said it was an honor to judge their sites. In addition, Medallia received an award for
ASP Announces Best Support Websites of 2020
Al Hahn Executive Director ASP Best Support Websites of 2020 Announced ASP has held a support website competition for the past 22 years. Each site is judged by five independent judges who have been vetted for relevant experience. They score websites in 22 areas. This year the top five are listed below. Top Five Scoring Websites (In Alphabetical Order) Ivanti NetApp Nutanix PowerSchool Republic Wireless These sites are all great in many respects. They represent the best of support sites. They all posted very
Web Support Best Practices, Benchmarks and Observations from the 2019 ASP Top Ten Awards Competition Now Available
Web support best practices, benchmarks and observations from the 2019 ASP Top Ten Awards competition are now available in two new report from the ASP.
The ASP Extends Member Access to Enhanced Support Industry Research
The Association of Support Professionals (ASP) and ServiceXRG are pleased to announce a partnership to enhance and extend the quality and availability of support industry research. Through this partnership, ServiceXRG and the ASP will collaborate on the development of new Support industry research studies and extend access to research reports, playbooks and articles to ASP members.
Taking the Top Ten Report Into a New Era
This year was our 21st competition of support websites and based on the learning from all these past years, we made significant changes to our scoring model. With the 2019 Top Ten Report soon to be published, we’re excited to announce some changes and improvements to the report itself and ASP as a whole which will help deliver ever more value to our members.