ASP Announces 2019 Top Ten Best Support Websites

After our 21st year of this competition, we are happy to announce this year’s winners.

By Al Hahn, Executive Director of the Association of Support Professionals

Each site is scored by five independent judges in 25 different areas. The judges are vetted for relevant expertise and for no conflict of interest with that site. Every contestant receives a confidential site report with average scores in all 25 categories along with judges’ comments and recommendations for improving the site. In a few weeks, reports on the overall competition, overall average scores in all 25 categories, trends, benchmarks and winner’s profiles will be published. They are available to all ASP members and are available for purchase to non-members. There are three groups of companies by total corporate revenues in order for them to be judged against competitors of similar resources.  Small companies are those with revenues under $100 million. Medium sized companies are those with revenues between $100 million and $999 million. Large companies are those with revenues of $1 billion and more. ASP does not publish rankings within the Top Ten. This year’s winners are listed below in alphabetical order within their respective groups.

Small Companies

Clio

Republic Wireless

Medium Sized Companies

Progress

Quest

Rubrik

Large Companies

NetApp

Red Hat

Resideo

Symantec

Veritas

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