After our 21st year of this competition, we are happy to announce this year’s winners.
By Al Hahn, Executive Director of the Association of Support Professionals
Each site is scored by five independent judges in 25 different areas. The judges are vetted for relevant expertise and for no conflict of interest with that site. Every contestant receives a confidential site report with average scores in all 25 categories along with judges’ comments and recommendations for improving the site. In a few weeks, reports on the overall competition, overall average scores in all 25 categories, trends, benchmarks and winner’s profiles will be published. They are available to all ASP members and are available for purchase to non-members. There are three groups of companies by total corporate revenues in order for them to be judged against competitors of similar resources. Small companies are those with revenues under $100 million. Medium sized companies are those with revenues between $100 million and $999 million. Large companies are those with revenues of $1 billion and more. ASP does not publish rankings within the Top Ten. This year’s winners are listed below in alphabetical order within their respective groups.
Press Release August 26, 2021 Hot Springs, AR 71913 ASP Best Support Websites of 2021 Announced Al Hahn, Executive director of the Association of Support Professionals (ASP) today announced the winners of ASP's Best Support Websites 2021 competition. The top scoring websites were, (In Alphabetical Order:) NetApp Nutanix PowerSchool Red Hat Extra praise was garnered by Nutanix and PowerSchool for being best
Al Hahn Executive Director ASP Best Support Websites of 2020 Announced ASP has held a support website competition for the past 22 years. Each site is judged by five independent judges who have been vetted for relevant experience. They score websites in 22 areas. This year the top five are listed below. Top Five Scoring Websites (In Alphabetical Order) Ivanti NetApp
The Association of Support Professionals (ASP) and ServiceXRG are pleased to announce a partnership to enhance and extend the quality and availability of support industry research. Through this partnership, ServiceXRG and the ASP will collaborate on the development of new Support industry research studies and extend access to research reports, playbooks and articles to ASP members.
This year was our 21st competition of support websites and based on the learning from all these past years, we made significant changes to our scoring model. With the 2019 Top Ten Report soon to be published, we’re excited to announce some changes and improvements to the report itself and ASP as a whole which will help deliver ever more value to our members.