When you have a tough question,|
it's good to have friends who can help.
Chances are, you run across tough business questions almost every day. Policy decisions you've never encountered before, data you need for forecasts, essential benchmarking numbers, new technology opportunities, organizational turnarounds, unexpected customer demands... The whole services and support world is going through a time of rapid change, and no one knows all the answers any more.
Where do you turn for help?
If you're an ASP member, the answer is easy. We're a small, friendly organization with very deep resources for service and support professionals. A few clicks will give you access to a whole library of research reports, which will tell you how hundreds of peer-level companies have solved the problems you've encountered. We have archives of articles, links to independent experts, and contact lists to help you find other professionals for a quick cup of coffee or an extended e-mail dialog.
In short, the ASP is a community of professionals. And you're invited to join.
We're sincere about acting like a community. You'll find there's no corporate bureaucracy to navigate, no "account manager" who'll try to turn your simple question into a massive consulting project. Your $150 membership fee gets you pretty much the whole deal—research, member services, discounts, a monthly newsletter, and an instant network of more than 1,200 members in hundreds of support and services organizations.
And if there's something you want that we haven't gotten around to providing, just let us know. We listen—and usually act quickly. For more than twenty years, the ASP's services have continued to evolve in response to suggestions from our members. Tell us what you need to do your job better, and we'll try to help. That's our mission.